Product Replacement Information

We're sorry for the inconvenience and hope to rectify your situation quickly. Please log in or create a new account to create a new replacement request or to check the status of an existing replacement request.

Replacements may only be requested within the first 90 days of your purchase.

PLEASE ONLY SUBMIT ONE REPLACEMENT REQUEST PER PURCHASE. WE WILL NOT BE ABLE TO FULFILL MULTIPLE REQUESTS PER GAME PURCHASE. PLEASE MAKE SURE ALL OF YOURS PRODUCT REPLACEMENT NEEDS HAVE BEEN IDENTIFIED PRIOR TO FINALIZING YOUR REQUEST.

PLEASE EMAIL wkreplacements@necaonline.com IF YOU NEED ADDITIONAL HELP OR HAVE QUESTIONS.