If you have utilized the Product Replacement System or the old WizKids Info Network, you are already registered with that information in the new Event System, so there is no need to create another username and password.

If you haven’t used the WizKids Info Network before, welcome! Follow the quick and easy steps below to get started.

When you arrive at the homepage, you will see a "SIGN UP" and "SIGN IN" button. Click the "SIGN UP" button. When prompted to pick either a player or store account, select the player account option.

On this page, you will fill out all of the information required to register your player account. Be absolutely sure that you enter everything correctly (Full Name and Email Address are required). This will be the means by which WizKids will contact you and confirm your information!

When you’ve finished entering your information and double-checked it, click the "Sign up" button at the bottom of the page.

Once you’ve completed entering your information, you will receive an e-mail with an activation code. Click on the "Activate your account now!" link within the e-mail.

Note: If the link doesn’t work, return to the WizKids Info Network site and sign in using the username and password you selected during the sign up process. You will then be prompted to enter the activation code provided in the email to activate your account.

Once you’ve entered this information and signed in, you’re good to go. Congratulations!

Lastly, if you encounter any difficulties or have questions, don’t hesitate to contact us at wes@wizkids.com?subject=WIN:Support.

Back To Top

What is the WIN achievement system?
The WIN achievement system is meant to provide you with a fun way to track your progress with our games and your participation on the WIN. While we’re hard at work on making the achievement system as rewarding as possible, we want to share this first phase of the new achievement system with you. During this initial phase, the achievements are a small reward for participating in events and staying involved. For example, if you sign up for an event in the WIN, you’ll unlock the, "Party Over Here!" achievement. It’s that simple.
We have some exciting things planned with future updates to the WIN achievement system which will extend these rewards and make them more meaningful. Stay tuned.

How do I see what achievements I’ve already earned?
You can track the progress of your achievements on your Profile Page. This page will tell you which achievements you’ve earned and how close you are to earning others.

How do I earn achievements?
Each achievement on your Profile Page includes a description for what you need to do to earn that achievement. You will get credit for new achievements the next time you log into the WIN after completing any prerequisites.

Why are some of my achievements greyed out?
The greyed out achievements are the ones you haven’t earned yet. Once you earn each achievement, they will fill in and track when the achievement was earned.

How come I received achievements retroactively and not others?
Certain achievements are meant to reward you for basic actions of getting involved with and participating on the WIN. These achievements are earned retroactively. The achievements based on winning past events and games are not meant to be retroactive, as we want to start everyone on a level playing field.

What is the difference between Player achievements and Store achievements?
Player achievements are meant to track a player’s progress with our games. Store achievements reward stores who support the WIN and our players by running and recording events for our games.

Will there be more and different achievements in the future?
Yes! We are working on adding more achievements and different achievement types. We’ll keep adding these over time.

Back To Top

If you have utilized the Product Replacement System or the old WizKids Info Network, you are already registered with that information in the new Event System, so there is no need to create another username and password.

If you haven’t used the WizKids Info Network before, welcome! Follow the quick and easy steps below to get started.

When you arrive at the homepage, you will see a "SIGN UP" and "SIGN IN" button. Click the "SIGN UP" button. When prompted to pick either a player or store account, select the store account option.

Before you begin to fill out your store information, you will be prompted to agree with a promotional product license agreement. Read this page carefully and at the bottom type "I AGREE" (all caps) in the field provided. Hit the "SUBMIT" button to progress to the store information page.

On this page, you will fill out all of the information required to register your store. Be absolutely sure that you enter everything correctly (address, e-mail, etc.) as this will be the means by which you are contacted and how players will locate your store!

Be sure to pay close attention to the Store Information section at the bottom of the screen. This is your distributor account type and associated account number.

After entering your information and clicking the "Sign up" button, you will need to wait for approval from the site admin before you can create an event. This is a manual process and you will be contacted by WizKids once your store is approved.

While waiting for your WizKids approval, you can sign in and browse your store account page which looks like this:

Under your account status you will see some options that you can click on and fill out while you wait for your store to be approved. You can edit your account or store info, change your password, and add house rules for your store that will remain visible on every event that you create unless they are changed by you or your approved volunteer.

Speaking of volunteers, the last section of your store account page is where you can see your current volunteers, pending volunteer requests, and whether or not you are allowing for new volunteer requests (set to yes as default).

Back To Top

In this section, we will walk you through volunteer management in the new WizKids Info Network.

Once a player has applied to be a volunteer for a store, it is up to the store to accept or reject them. The next time the store logs in and looks at their Store Account page, they will see something like this:

As you can see, under the Volunteers tab there is an indication that a player has applied to help out as a volunteer. The store can choose to either approve or decline the volunteer request.

Click on "APPROVE" if you would like to accept the player as a volunteer for your store and you’re ready to go!

Congratulations! Your store now has a volunteer. Now every time you create and schedule an event, any selected volunteers will be automatically added to that event. You can choose to remove a volunteer from an event while creating or managing the event as highlighted below.

Back To Top

Once your store is approved and you have received your approval email as shown below, you are now ready to start making events for your store!

To create an event, you will need to click on the "My Events" button at the top of the home page. This will take you to the page below where you will see the "Create New Event" button along with a search page where you can find your upcoming and past events. Note: If you are a volunteer go to your store's public info page and select the 'Store Events' tab from the side menu on the left. You will now see the "Create New Event" button.

After clicking on the "Create New Event" button, you will come to a page where you fill out all the information for your event. Make sure you check the box at the top so players who have selected your store as a favorite will be notified that you have created this event.

Once created, your event will now show up on your My Events screen as well as in the store/event searches.

You also have the option of selecting an event from the Template drop-down menu. Have an event type your store runs often? Do you wish to repeat an event that your players enjoyed? Simply select the template and make whatever adjustments you need (day, time, etc.) and your event is ready to go!

If you’re a store participating in an Organized Play program, you will be able to schedule your events using the Template drop-down menu!

Simply select the appropriate event, fill in all of the necessary details, and you will be ready to go!

We hope this has been helpful. As always, feel free to contact us at wes@wizkids.com?subject=WIN:Support with any difficulties or questions.

Back To Top

Both stores and volunteers can edit scheduled events. Editing events is as simple as clicking on the "Edit Details" button for the event in question, and then the field within the event that you wish to change.

After clicking on the "Edit Details" button, you will come to a page where you change the information for your event. If you want to notify everyone of this change make sure you check the box at the top.

Once your event is ready to go, be sure to click on the "Save Changes" button at the bottom.

Now, you’re ready to go! As always, should you have any questions please feel free to e-mail us at wes@wizkids.com?subject=WIN:Support.

Back To Top

In this section, we will walk you through event reporting. Ready to see the system in action?

To report an event, you will need to click on the "My Events" button at the top of the home page. This will take you to the page below.

Find the event you wish to run and report in your store’s Event List and select it by clicking on the "Start Event" button next to it.

It’s important to note that sometimes you may have to select "Past" on the drop-down menu if the event you want to report has already occurred.

When you click on the "Add Users" button, you will be directed to the screen below. On this screen, you can search for players in the WizKids Info Network database. Here, we’ve entered a player username and located him. We can now check the box next to his name and then click "Add Selected" to sign that player up. You can also click "Browse" to select from players who have participated in your past events.

If the participant is a new player and hasn’t registered in the WizKids Info Network, you can register that player yourself! Simply fill in the new player’s information as you see here:

Once you’ve filled in the player’s information, click on the "Create and Register" button. A username will be automatically generated (if you wish to change the username, you must do so now). In order to set the password for this new account, the username and e-mail address will be needed. Repeat these steps as necessary until you have all of the participating players listed like the screen below:

Once your player list is correct, click the "Start Event" button. Once you do so, you will be brought to this screen:

Now, click on the "Seat Swiss" button and your players will automatically be paired for you!

After clicking on the "Seat Swiss" button, you’ll notice that one player was given the Bye, and everyone else was randomly seated with opponents. Now, play for Round One can begin!

As events are completed, enter the score in the appropriate text box and select the winner for each match.

Once all scores are entered (including any for the Bye player), click the "Save" button to save all changes to the round. Then, click the "Round >>" button to go to the next round.

PLEASE NOTE: If there are any unsaved changes to the current round, the "Save" button can be clicked so that this information is not lost. If you close this window without saving, your information will be lost. By clicking "Save", you send the information to the database and it will still be there (on a different browser, a different machine, etc.) if you should close the window and/or return to finish at a later time.

Now, before we seat Round Two, let’s say our player, Darin, has dropped himself from the event. From the drop-down menu under "Send Player To", we choose "Drop" and then click on Darin.

Once you drop Darin from the event, we can now see him in the Dropped area.

Now that we’re ready to begin Round Two, let’s click on the "Seat Swiss" button again and pair our players!

We continue this process for each round of your tournament and until we have a clear winner. After playing 3 rounds, we have a clear winner. Now it’s time to save and click the "Finalize" button.

On the Finalization screen, one can review the current player scores and win/loss records to make sure the games were reported correctly. If something is wrong, click on the "Edit" button, make the correction, and then click "Finalize" to return to this screen to review again.

If an event has 2 players with the same "best" record, there will be a drop-down list that will allow the judge to indicate who the winner was (among players with the best record).

Fellowship is available to any player that is not the winner of the event.

Once fellowship has been selected, click "Finalize", and you’re done!

After events have been reported, you can view the results of the event again by clicking the "View Results" button on the Event Details page for the event.

Now your event has been completed and reported! Repeat this process for all of your events for easy tournament management, and continue to register your events to ensure maximum player attendance!

Back To Top

The Solicits page is a quick and easy way for you to see view solicitations for new and recently changed updated WizKids products via the WIN site. To view solicits on the WIN site, you will need to log in create a username and password if it is your first time on the website. Once you have logged in, you should see the "Solicit" menu item in the navigation bar at the top of the screen.

The Solicits page features a list of all the published solicits available for your consideration. There is a search and filter option on the left side of the page to make navigating easier.

In the list of solicits, you can click on the arrow at the far right to see a brief description of the solicit or click on the solicit itself to see it in its entirety.

Clicking on a solicit will take you to a page where all the details for the product are provided including images of the products a picture of the item in question. This page also includes a print button at the top that provides a preview of what the solicit will look like when printed.


On your Account page, you will see a tab called Solicit Preferences.

Clicking on the "Solicit Preferences" tab will provide you with a list of Brands, Game Systems, and Product Configurations to choose from.

Pick Select the items you wish to get email notifications for information on and then click the update button at the bottom.

Whenever a new product or a change to an existing product is made to items that match your preferences you will receive an email notification.

Back To Top

The Leaderboards are a new addition to the WIN and a way for players and clans to track their progress, as well as to track the progress of other players and clans. Points for the Leaderboards are determined by the following method:

Each game the a player wins is worth three points, while ties are worth one point. This point total is multiplied by a multiplier that is based on the type of event (as outlined below). Finally, a pre-set number of participation points (as outlined below) are added to this multiplied point total for the final point total that is added to the total score on the Leaderboard. Clans gain points by the aggregate points earned by its members.

The event-based multiplier is as follows:

  • 1x: Store custom events, Con-In-Your-Store
  • 2x: Pre-release events and Monthly OPs
  • 3x: Storyline OPs
  • 5x: WKO, Regional Championships
  • 8x: National Championships
  • 12x: World Championships

Participation points are awarded based on the number of players in the event:

  • 0 points: 0-4 players
  • 1 points: 5-8 players
  • 2 points: 9-16 players
  • 3 points: 17-32 players
  • 4 points: 33-64 players
  • 5 points: 65-128 players
  • 6 points: 129-156 players
  • 7 points: 257-512 players
  • 8 points: 513-1,024 players
  • 9 points: 1,025+ players

Leaderboard data is recorded starting from April 01, 2015 (The win/loss record on your player page goes back to the start of the WIN). The Leaderboard standings are updated weekly at midnight Wednesday (Eastern US). At the close of a Leaderboard period, stores have two weeks to report events from that period before the final standings are set.

Then Leadeboards can be viewed from the WIN navbar or by the "Leaderboards" tab on the player’s profile page.

Selecting the "Leaderboards" tab will take a user to the Leaderboards standing page for that user and show their standings in the four different game types for the WIN. If the user is a member of a Clan, then the Clans standings are shown as well.

Selecting the "Leaderboards" option from the navbar will produce a broader set of leaderboards for all four game types that will show the user’s standing at the top with the top ten users for each game type below. At the bottom of each Leaderboard is a "View Full Standings" link that will bring up a more detailed leaderboard for the specific game type selected.

Clicking the "View Full Standings" link will bring a user to a more detailed page, where you can view the rank of all players on WIN. Options on the left side of the page can be used to select which game type, time period, and country the Leaderboard will display. There is also a "Set as Default" button so that a user can save his desired selections as a default to be remembered for future vitis. This page includes leaderboards for individual players and clans.

Back To Top

The Clan system is a way for friends or players with similar interests to come together and enjoy gaming together and work towards a common goal. Clans can have a max number of 10 members and you can only be in one Clan at a time.

Players can join or create a Clan by selecting the "Teams" tab on the players home page.

On the "Teams" tab, you will see two buttons, one to "Create a Clan" and the other to search for existing Clans so you can see if you would like to join other Clans.

Selecting the "Create your own" button will bring you to the Clan creation page. Here you can name your Clan, give it a motto and description as well as allowing you to indicate your location. The most important part of creating a Clan is deciding on the registration type for your Clan. You can choose from public allowing anyone who views your Clan to join until the limit of 10 is reached, or you can select 'officer invite only' where only officers and the owner of the Clan can invite others to join.

Selecting the "Find Existing" button will bring a user to the Clan search page. This page will have a list of existing Clans for the user to view. If there is a specific Clan the user is looking for, there is also a search function where the user can find a Clan by its name.

Once a Clan has been created the next step is to either create the emblem for the Clan or to view the Clan’s home page.

First let us take a look at the Clan home page. Here, the user will see a page similar to the player’s profile page, allowing you to view all things related to the Clan. There is an area for a Clan-wide status message, an About Us section where events can be added for Clan members to take part in, a Clan achievement section, and a Clan activity section as well. The Clan’s emblem can also be created or edited from this page. Finally, the details of the Clan can be changed from this page as well.

Next it is time to create the emblem for the Clan. Selecting "Edit" or "Create an emblem for your team now" will bring the user to the emblem creation page. On this page, the user can choose from a variety of borders, shapes, backgrounds, and numbers to use to create an emblem that fits the Clan. There are four layers that can be used in the emblem and the images can be rotated, flipped, and colored to the user’s desire.

Once the emblem is finished click the "Save" button and a confirmation message will pop up telling the user that the image has been saved. Selecting the "Back to Team Page" button will take the user back to the team page where the new emblem can be seen.

Back on the Clan home page the new emblem is shown in the top left corner of the screen. If further edits are needed, there is an "Edit Emblem" link below the emblem itself.

Selecting the "Members" tab will bring a user to the members page where the leader, officers and regular members of the Clan can be seen. The leader of the Clan can select officers for the Clan as well as demote officers, to make them regular members again. Officers can promote other members, but do not have the power to demote other officers down to regular member status. Both the leader and officers can kick regular members from the Clan.

On the "Events" tab there is a link where the leader or Clan officers can search for events just like a regular player would.

Once an event has been found, use the "Add to Team Events" button to have the selected event show up on the Clan home page and in the Clan’s "Events" tab.

When selecting the event there is an area where a message can be typed for members of the Clan to see.

Finally, there is the "Achievement" tab where a list of Clan-only achievements are presented, to be achieved by all members of the Clan collectively.